IT Helpdesk Support Technician Career Track

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Course Overview:

 The IT Helpdesk Support Technician Career Track prepares you to provide desktop and basic network support to customers in a corporate setting. This program is an intensive and hands-on lecture experience that develops technical skills and knowledge about the effective operation and support of personal computers.

Your IT Helpdesk Support Technician Career Track Training Course                              is classroom based, at our Training Centre near Nottingham.
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  Why choose CybaCoach?

• Flexible classroom training - choose your own training days
• 12 months to complete your training - fit around your schedule
• Exam pass guarantee - train with confidence
• Special Offers - make your training budget go further
• Expert coaches - offering help and support through-out your training

Course Content overview:
Millions of desktop PC's used in the business world have generated a high demand for Helpdesk Support Technicians who can install, configure, test, and support PC hardware and software Helpdesk Support Technicians need the ability to analyse, diagnose, troubleshoot, and resolve hardware and software problems in order to solve an array of problems, from simple user errors to sophisticated hardware issues.

The IT Helpdesk Support Technician Career Track provides much of the knowledge and many of the skills you need to pursue all of the following certifications: the following certifications:

·      A+ Certification

·        Network+ 2005 Certification

·        Server+ 2005 Certification

·        Linux+ 2005 Certification

·        MCDST Certification 

                                                                                                     
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